InstacartComplaints and Reviews

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The delivery person decided that because they could not figure out how to find my apartment -- which every other delivery person is able to find -- they would drop my $100 of groceries in a public location and not call me to tell me. I tried to go looking for the groceries, but they were just gone. On top of that, Instacart gave me no way to contact this person back to find out where they had made the drop so I wasn't wandering around my... Read more

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I placed an order for groceries. I received confirmation. Order never arrived. Spent hours, 5, on the phone. Excuses. Horrible! Don't waste your time! No phone calls, no communication as to why the products were not delivered. No corporate available. Excuses. No email. No last names. No supervisor. One did state food would arrive and promised to email me confirmation. Never did. Then she was unavailable rest of the day. I called all day long.... Read more

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Instacart gives their customers free- range to spew whatever ignorance and prejudice in their reviews. I worked diligently for Instacart. I went to deliver one night with my mum because it was dark and I was getting sent to sketchy neighborhoods for a while. I was doing oil treatment to my hair when I received the text to go and shop. I was not supposed to work that day so I was called in. I stopped immediately and went shopping with my mum. ... Read more

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