Chico Yyi

Trying to get my account reactivated

I need to talk to someone. Can some please give me a call 310629-****. Im trying to reactivate my account
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Preferred solution: I’m trying talk to someone about my account

William V Ooz

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Verified Reviewer
| map-marker Denver, Colorado

Ripped me off

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I needed a prescription delivered from Costco. I placed the order, but had to cancel it due to a family emergency. I received a confirmation email that my order was successfully cancelled, but I never received my money back. I called their customer service twice. It has been two weeks and still no refund. Now I have to go through the hassle of getting my Credit Union to stop payment. It was only about 18 bucks, but thats still not right. We have about 19 prescriptions at Costco that are frequently filled. Instacart wont be delivering for us anymore.
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User's recommendation: Don’t use Instacart

Anonymous
map-marker Franklin, Tennessee

My account has been hacked

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I have reached out to Instacart so many times they keep telling me within 24 to 48 hours. This will be solved. They hold me over $130. They have not paid me. They have not solved anything Im ready to give up.
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User's recommendation: Don’t do it communication with Instacart the worst ever

Anonymous
map-marker New York, New York

Estoy a punto de completar todo

Puse todos mis datos ya pero aún me dice que los datos están incompletos, creen que me puedan ayudar con esto por favor ya quisiera poder comenzar a trabajar con ustedes
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DICK T Mju

FRAUD USING MY BUSINESS ACCOUNT FOR THE TOTAL AMOUNT OF $460

I GOT FRAUDULANT CHARGES USING MY BUSINESS ACCOUNT IM FROM WAIPAHU, HAWAII THIS PERSON GOT THE NERVE TO SOME HOW TO HAVE 9 CHARGES ALL IN ONE DAY IM STILL CURIUS WHY WAS THE REAL INTENTION $25-$17.56-$83.20-$42.48-$61.64-$49.15-$25-$60-$95
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Loss:
$460
Pros:
  • Service is great
Cons:
  • Dont be a fraudulent customer

Preferred solution: Full refund

User's recommendation: I RESPECT THE HONEST CUSTOMERS

Anonymous
map-marker Sacramento, California

Están utilizando mi correo para una cuenta con ustedes me están llegando mensajes ami correo

Instacart - Están utilizando mi correo para una cuenta con ustedes me están llegando mensajes...
ME están llegando mensajes ami correo de dinero q se esta dmicreossélando y yo no diezir ninguna cuenta de instacart
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Karron Uwu

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Verified Reviewer
| map-marker Bristol, Pennsylvania

Insta Cart has allow nearly $700 of unauthorized charges on two of my credit cards . I have been reimbursed some of the funds but not all. I need to know why this keeps happening.

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On two separate occasions with two different credit cards over $700 in unauthorized transactions have taken place. The first time this happened I was immediately reimbursed by Instacart.

I was told by an Instacart associate the I could use another card and keep my account. Only to have the problem happen today. The charges go back to 12/22 but only showed up on my card today. I only recently added the second card so there is no way charges could be made to a card that was not added to my Instacart account.

Clearly my Instacart account is being compromised and not my credit cards. I would like to speak with someone immediately to resolve this problem!

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User's recommendation: Instacart cannot be trusted with your credit cards.

Anonymous
map-marker Philadelphia, Pennsylvania

I can’t get into my instacart because this new number I have is someone’s else’s profile please help

I got a new phone and yall close my account I would like my account to be reactivated with my new nu504645****
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Anonymous
map-marker Toronto, Ontario

Activate my account

Hello my name is belinda sorhuncu my account got deactivated I APOLOGISE and want to return back to my work Please activate my account
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Gregory B Mor

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Verified Reviewer

Tax info

I was told to press 2 for shoppers. When I did that the phone cut off 3 times. When I stayed on the line and got through to customer service I was told that they can't assist me. They are only there for customers not shoppers
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Preferred solution: My tax forms

Michael R Crf

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Verified Reviewer

My order is all screwed up

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Somebody shopping my whole order and told me they were coming here and the next thing you know it I look at my phone and somebody shopping my whole order again and now there are several items that they dont have there because apparently the two shoppers were shopping in the same grocery store so there was a whole basket full of food somewhere. That was my original order. Probably somewhere else in the store and because they shopped my order, there was no order. on the shelves I was never alerted
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Preferred solution: Price reduction

User's recommendation: Find somewhere else to shop

Anthony H Nmi

Instacart took 100 dollars from my account!

Instacart took money out of my account on the 1st of September! I did not apply for anything, I did not buy anything! If you check your computer, you will find out that you dont have an address, so how and why would you take my money! My bank is the witness! I called and talked to you last week and you said that you were going to look into it and return my money! I did not give you permission to go into my account!
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Keep bugs out of your phone, before you know it, your phone done spent your money and the greedy is out there to take it…

Anonymous
map-marker Fremont, California

Been waiting over an hour shopper doesn't answer texts

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Too long to deliver over1.5 hours. Driver would not answer my texts. All frozen items were thawed out. Did not fallow instructions
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Miranda D Yys

Can't login with phone number or update number

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I called and spoke with someone about changing my phone number.. they said All they could do is send a request form and it can take awhile.. well here I am still waiting for my number to be updated so I can start making money! Ive never had an issue before until now! I dont understand if I can verify all of my information on my account why is it so difficult to update??
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User's recommendation: Don’t switch phone numbers ever

Nelson M Ulr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Miami, Florida

Cuenta

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Instacart - Cuenta
Instacart - Cuenta - Image 2
Hola escribo porq quiero saber cuando tendré disponible la app para trabajar con instacard gracias ,
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