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I chose a 5.99 delivery time of the following evening. A two hour window of immediately would have been 7.99 and to have my stuff delivered this evening would have been 6.99, so I chose a time for the next day.

Then I get a text stating my shopping had started, finished, and was out for delivery.

I contacted Instacart and they claim I requested a two hour immediately delivery window... yet I was charged for the price for the following evening's price.

Be very CAREFUL and pay double attention to this. It's not the first time it has happened to me.

When I contacted Instacart, they simply told me it was my mistake. This is the third or fourth time I have had similar issues with them and will probably stop using them moving forward.

Product or Service Mentioned: Instacart Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 private or public responses to the review from Sep 24.
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