Instacart - Didn't show up!
Placed very large order for vacation delivery (seaside, Fl). They confirmed delivery when I placed it and even texted 3 hours in advance to confirm delivery window ...
and then didn't show. No text. No call. When I called them I got some semi-coherent explanation that all the shoppers shifts had ended.
What? Then why take and confirm the order and why wasn't I informed? Seems a major flaw in their system and the customer loses. They said they could reschedule for 2 days from now.
Uhh .. NO THANKS.
A complete waste of time and a frustrating start to our vacation. Don't rely on this company!!
Reason of review: Problem with delivery.
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I just also had the same experience.ordered at 2 pm from publix. they called to say they weren't going to make it at 9:04 after the store was closed....