Not resolved

The delivery person decided that because they could not figure out how to find my apartment -- which every other delivery person is able to find -- they would drop my $100 of groceries in a public location and not call me to tell me. I tried to go looking for the groceries, but they were just gone.

On top of that, Instacart gave me no way to contact this person back to find out where they had made the drop so I wasn't wandering around my neighborhood at random looking for them on every doorstep. It was actually pretty difficult to figure out how to get help, but at least when I did they agreed to reorder my groceries.

Product or Service Mentioned: Instacart Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from May 28, 2016.
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