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2 comments

My instacart shopper accidentally left the paper receipt with me and the difference between instacart's "online prices" vs. "actual store prices" was a $45 markup on $130 worth of groceries.

When I called to complain, M.C. felt the need "educate" me on how it works. She did not offer to refund me, she only told me repeatedly that I was "uneducated" regarding instacart and that the shopper should not have left the receipt with me. Well the shopper did.

And the mark up is so excessive I consider it robbery. The description of the difference between the prices on their website made it seem like it would be slightly variable, not a 35% mark-up on everything.

Review about: Instacart Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $31.

Preferred solution: Full refund.

I liked: Idea of it.

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Anonymous
#1377944

I appreciate your review. it seems there is no way to work with these contractors because they plan to cheat the customer from the start.

Anonymous
#1367074

You are correct supermarkets don't pass the saving to instacart customers and instacart marks up the food. You know that instacart also keeps 80%of the shopper tips?

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