Product: Instacart Account Clear all filters (0 of 12 reviews match)
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Instacart - Urgent

Need my account gone and all my information taking away from y’alls company now!
Product
Instacart Account
#1378640
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Instacart - Trouble logging into my account

Can’t log into my account
Product
Instacart Account
#1370489
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I do not use Instacart and have had to cancel my debit card 3 times because of fraudulent use. I called Instacart and was told they had no record under my name, card number or anything and couldn't help me. Today, I looked at my bank statement and AGAIN found two...
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Anonymous
TautBaskingShark216

Instacart is out of control. I think everyone should call Better Business Bureau, and the police. When I was talking with customer service I got disconnected because they did ...

Product
Instacart Account
#1356339
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Instacart - New shopper/delivery profile wrong.

Was told someone would look at my profile and get back to me today or within a few days. I have sent emails with no response. Trying to change profile picture as the one there is not myself. Thank you for your time.
5.0
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Customer service
Product
Instacart Account
#1340192
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Instacart - Requested a change of phone number and now can't log in

Cant log in with new phone number or old phone number now. And have hours scheduled for tomorrow
Product
Instacart Account
#1254141
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Someone used my credit card to open an account with Instacart. As soon as I saw the charge I called - they asked for my number and stated I didn’t have an account. Told Them I was aware of that I just wanted my money back. Said I would need to cancel with my credit...
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Anonymous
Just Passing Through

So they asked you to withdraw your dispute and then they never gave you the promised refund in return? ... That sounds awful. Have you filed with the BBB? Do you have any kind...

Anonymous
Lester

You should have smelled a rat immediately . The correct reply would have been : "Issue my refund and upon receipt I will withdraw my complaint."

1.0
Product
Instacart Account
#1240477
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Instacart - Extremely unfair with poor communication service

I was promised a card months ago and then they email me saying they have cancelled my account for not working or scheduling a shift when I have not been able to get ahold of anyone at all for a card in the first place.
Product
Instacart Account
#1226875
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Did a web search for TEXSUN Pink grapefruit juice and INSTACART came up saying give me your zip code and see if we can deliver that item to you. I did and INSTACART came back and said we can deliver the juice to you. First I had to create an account and than shopped...
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Anonymous
Anonymous

Instacart signed me up somehow. On the phone they insist I can log in and get my money back. They insist my email is my i.d . BUT it isn't so I can't get into "my" account...M...

1.0
Product
Instacart Account
#1221234
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I was excited to find Instacart because it started out as a great way to order groceries for my 89 year old mother. The first two orders went smoothly. However, everything after has been a disaster. Their horrendous website and ordering process will give you nothing...
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Product
Instacart Account
#1207281
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I cautiously became a member of Instacart on February 1, 2018. I prepared my order carefully; re-checked the order; and proceeded to submit the order. My bank was alerted to the charge from Instacart and felt it might be in fact fraudulent activity on my account....
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Anonymous
Anonymous

I worked for them the company was even less help to employees regarding returning phone calls, they were stealing tips and a ridiculous time clocked limit to pick up the groce...

Product
Instacart Account
I liked
  • Pricing would have been reasonable
I didn't like
  • Customer service sucks
  • Unhappy
  • Supervisor provided zero options
#1180830
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