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Instacart - Poor Customer Service

I was charged twice for an item that should have been free . They stated they would not change policy to give me my credit . They really need to change their motto.. It’s not true by far.
1.5
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Instacart Deal
#1218835
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When I googled Market baset oatmeal I got a bunch of instacart pages. The big one said market basket oatmeal can be delivered in under an hour. So I clicked it. There was a coupon for free delivery. It said to enter my zio to check availability. When I did it said...
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1.0
Product
Instacart Deal
#1142372
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