Product: Instacart Membership Clear all filters (0 of 16 reviews match)
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instacart.com/terms) and on there is a section for Instacart Express and a link. Press on the link (Express) and it will take you to another page where you can then cancel that membership that you did not authorize. Shortly after submitting the cancellation you will...
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Instacart Membership
#1299561
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Everyone's comments are vaild here. I'm certainly frustrated and feel jipped by my membership, hidden fees and mysterious markups. I basically said the company won't last. I'm a publicist, and all it takes is one call to national media to expose the unfair treatment...
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3.3
Product
Instacart Membership
I liked
  • On time always
  • Great customer service by shoppers
I didn't like
  • Hidden fees that werent obvious when i joined
  • Express membership fee wasnt explained enough
#1276991
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Instacart - Subscription scam

My wife used this twice while I was out of town. She did not realize she signed up for an annual deal for $149, hit my bank account a year later. Two weeks waiting for a refund, guess I'll go to my bank and cancel the charge.
1.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Instacart Membership
#1253325
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They need to pay delivery people out of thier profit not force customers to pay. So monthly fee plus fee everytime you order plus tip. I think I will go back to doing my own shopping BAD BAD instacart. Liked service before being forced to pay extra on top of the...
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Product
Instacart Membership
#1248739
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I thought Instacart was going to be great but they’ve left me very unhappy. I awoke this morning to a $149 charge on my account for Instacart Express. I NEVER agreed to this charge. Instacart does horrible business. I never consented to this charge. Had I not gotten...
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Anonymous
Nalessi928

Same here, woke up today to an unauthorized charge of $149Not cool

Anonymous
Estella 555

Same thing happened to me without getting a membership.

1.5
Product
Instacart Membership
#1247713
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I get an email (from a barrage that will not *** stop) letting me know that they charged me a 149 subscription fee AFTER I cancelled my membership, AFTER I removed my payment method for a service I DO NOT *** USE. I am going to put a payment block and chargeback with my bank. Supposedly instacart...
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Product
Instacart Membership
#1243544
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The customer service swore on the phone, and was trying to put me down, this is the worst company I have ever dealt with in my entire life and I'm 80 years old, they are crooks and will steal your money even if you're on a fixed income. I will rip the face off any instacart...
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Anonymous
Judi grace

I am 75 and I was treated the same way, but I do. It get angry, but I do get even.Do not use them, or let them have your debit or credit card, or they will use it like their p...

1.0
Product
Instacart Membership
#1243295
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Instacart double billed me for their annual membership. I tried to cancel but needed to get my account settled for the double billing first. Then they claim it’s been too long for a refund, even though they can verify I have not used the service since I called and the...
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Anonymous
Lame

nice new policy instacart. I spend 500 a month and now I'm going to amazon ;) Good luck!

1.2
Product
Instacart Membership
#1239982
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This company charged my credit card for the annual subscription three days after i completed the cancellation.They charged me sales tax in Oregon (we have no sales tax), their website was riddled with bugs, and they charged significantly different prices than the...
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Product
Instacart Membership
#1184085
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Signed up for a 1 year InstaCart membership so I could get deliveries from Target & Whole Foods. Had been ordering from both stores for 1 month and as of yesterday find out Target is no longer available. Contacted Instacart & asked for a credit if Target is no longer...
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1.0
Product
Instacart Membership
I liked
  • Convenience
I didn't like
  • Missing items
  • Customer service
  • Terrible replacements
#1178884
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