Product: Instacart Membership Clear all filters (0 of 42 reviews match)
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Instacart - Charged $149 after canceling

I’ve been trying to get my refund for over a month. They somehow were able to create a negative balance on my PayPal account and it has been a complete disaster. I have sent so many emails and they are just ignoring me
1.0
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Instacart Membership
#1405587
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Bank kicked charge back for Instacart

I had 149 taken out of my account and was told by Instacart to have my bank dispute the charge. The bank refunded my money and they sent a dispute letter to this company. Try this and maybe they will change how they operate.
1.0
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Instacart Membership
#1400963
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wow! Just got done on their website. I was charged $149. for a membership fee. I called them and they said i would be cancelled and refunded. I went online and my account was still open. I had to cancel it and remove my cred it card from the account online. Very...
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Instacart Membership
#1397605
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Instacart - Tried to steal $149

Woke up to a $149 charge I did not consent to. I used service once for wisely parents and never again. Cancelled membership through the app and now it's 5-7 days for refund. Sorry excuse for a company wrongfully charging people.
1.9
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Instacart Membership
#1390514
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I was charged 2X $149 for an "Express membership" - which I did not authorize. I just once wanted a delivery and they charged me automatically the "express" service fee. Once Earlier this year, and then again just today, October 23, 2018. No way to contact their...
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Anonymous
Anonymous

Please stay away from this company I used to work for them it's a complete scam credit card fraud you name it. Whatever card you used cancel it immediately tell all of your fr...

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Instacart Membership
#1387401
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I signed up for a free trial and thought I would receive a message asking me if I wanted to sign up. I didn’t hear from them after the trial period, but they went ahead and charged me $149! I sent their customer service a message letting them know I was a senior...
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Anonymous
Wendy

Go to the BBB website and post this there. They are giving refunds to negative reviews there.

1.5
Product
Instacart Membership
#1383615
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Instacart - Did NOT sign up for this!

I just checked my bank acct and noticed a fee of $149 was charged to me for this service. I did NOT agree to any such thing or authorize money to be taken from my acct. I don’t even know what this is. I want my money refunded IMMEDIATELY.
1.0
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Billing Practices
Product
Instacart Membership
I didn't like
  • Customer service sucks
  • Paying for something i never authorized
#1383391
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Joined this service in April this year. Signed up for 1 year. Cannot get refund if I cancel the subscription. Orders are credit card charged for an "expected total" cost prior to actual delivery. Every order (except one) has been problematic. Replacements are not...
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Anonymous
Anonymous

Worst piece of *** service ever existed

Product
Instacart Membership
#1380243
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I canceled my subscription and, you still took 149.00 off my credit card !!!!
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Anonymous
Anonymous

This is a crooked company do not use them please tell all of your friends I used to work for them if you get a new card they're going to do it again they had to pay out 4.6 mi...

1.1
Product
Instacart Membership
#1377194
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Instacart - It’s horrible that I am not able to speak to someone.

I would like to know when my subscription ends. Hi
Product
Instacart Membership
#1372906
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