Product: Instacart Membership Clear all filters (0 of 19 reviews match)
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When I contacted them they then advised me I had a 2nd instacart acct. I dont know how this occurred but they should have resolved the issue. They didnt offer to refund the delivery fee nor resolve the duplicate acct. I pointed out to them that I had proof of my...
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Instacart Membership
#1353701
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Please anyone who has used instacart cancel your debit or credit card that you use with them this company is complete credit card fraud they mark your groceries up 30 to 40% then they charge you $150 for a yearly membership that you never signed up for please tell all...
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Anonymous
Verenize Torrez

They did the same to me!!!!

Anonymous
Christyn1007

It isnt a scam at all. I work for instacart and the fees they charge ARE listed. Albeit in fine print, but you definitely need to make sure you read EVERYTHING before agreeing...

1.1
Product
Instacart Membership
#1346153
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instacart.com/terms) and on there is a section for Instacart Express and a link. Press on the link (Express) and it will take you to another page where you can then cancel that membership that you did not authorize. Shortly after submitting the cancellation you will...
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Instacart Membership
#1299561
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Everyone's comments are vaild here. I'm certainly frustrated and feel jipped by my membership, hidden fees and mysterious markups. I basically said the company won't last. I'm a publicist, and all it takes is one call to national media to expose the unfair treatment...
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3.3
Product
Instacart Membership
I liked
  • Great customer service by shoppers
  • On time always
I didn't like
  • Hidden fees that werent obvious when i joined
  • Express membership fee wasnt explained enough
#1276991
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I used their delivery service one time. The service for that was fine. However, 7 days later I discovered a $149 charge on my bank account. There was no indication that I was signing up for a free trial, to be charged later (like some streaming services - they have...
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1.7
Product
Instacart Membership
#1267739
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Instacart - Subscription scam

My wife used this twice while I was out of town. She did not realize she signed up for an annual deal for $149, hit my bank account a year later. Two weeks waiting for a refund, guess I'll go to my bank and cancel the charge.
1.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Instacart Membership
#1253325
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They need to pay delivery people out of thier profit not force customers to pay. So monthly fee plus fee everytime you order plus tip. I think I will go back to doing my own shopping BAD BAD instacart. Liked service before being forced to pay extra on top of the...
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Product
Instacart Membership
#1248739
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I thought Instacart was going to be great but they’ve left me very unhappy. I awoke this morning to a $149 charge on my account for Instacart Express. I NEVER agreed to this charge. Instacart does horrible business. I never consented to this charge. Had I not gotten...
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Anonymous
Ryan Dilla

Woke up to the same $149 charge. I called customer service for a refund. I was told that I would be refunded in three to ten days. Horrible company!

Anonymous
Patty

Same thing happened to me! Thank you for taking the time to post this as I would have wondered longer what in the heck this charge on my card was for. I emailed them and will ...

1.5
Product
Instacart Membership
#1247713
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I get an email (from a barrage that will not *** stop) letting me know that they charged me a 149 subscription fee AFTER I cancelled my membership, AFTER I removed my payment method for a service I DO NOT *** USE. I am going to put a payment block and chargeback with my bank. Supposedly instacart...
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Product
Instacart Membership
#1243544
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The customer service swore on the phone, and was trying to put me down, this is the worst company I have ever dealt with in my entire life and I'm 80 years old, they are crooks and will steal your money even if you're on a fixed income. I will rip the face off any instacart...
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Anonymous
Judi grace

I am 75 and I was treated the same way, but I do. It get angry, but I do get even.Do not use them, or let them have your debit or credit card, or they will use it like their p...

1.0
Product
Instacart Membership
#1243295
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