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I delivered to the wrong address I was notified one time about this I asked the support member if they could tell me the address again because it had been hours after the fact and what I should do in this situation they rushed me off the phone and I was left to figure things out on my own I eventually found the right house after two hours I gave it to the customer then my account got banned the next morning I explained the situation but I was denied I was not compensated for my time and I was not allowed to work for Instacart anymore after I resolved my problem on my own no thanks to insta cart and the reason it gave me such a hard time find the address because there was no numbers on any of the houses in the neighborhood

User's recommendation: Future customers don’t become a shopper and if you do never make a mistake.

Preferred solution: Apology.

Instacart Cons: You only get one chance if you mess up you are done.

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