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3 comments

The driver never delivered my groceries.

Reason of review: Problem with delivery.

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Guest

They waited until 30 min after my food was scheduled to arrive to cancel my order that I placed HOURS earlier. Now it's too late to buy anything and I am stuck. Never trust instacart.

Guest

I ordered from instacart today for the first time said my groceries would be delivered by 5:15-6:15 pm never showed up and no activity on the account. I called customer service and they said they were sorry and it looked like an important order bc I had baby food and diapers, but the earliest they could deliver was Monday.

They never sent a notification and refunded my $270.00 which will take 5-7 business days.

Lol... needless to say I wonโ€™t be using their service again, or trying to use it.

Guest
reply icon Replying to comment of Guest-1471008

They charge your account before groceries are delivered. It does not take 5-7 days or more to refund your money. They want you to take a credit with them, but I will never shop with them.

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