Instacart Questions and Answers
Can you please activate my account, it has been deactivated.
When trying to login, I get a message saying my account has been deactivated.
Why have I not received a reply about my missing Instacart delivery on March 27, 2021?Details have been reported with no reply.
To get quick assistance with your order, please contact Instacart via your Instacart account at instacart.com or call 1.844.981.3433 daily 8AM - 11PM ET.
Is there any way that you can tell me if Instacart jobs are legitimate jobs to work?I would like to know the answer to this question about whether or or not I will be a good company to work for.
However, you can find the reviews of the current and former Instacart employees at glassdoor.com and indeed.com.
Help.
Hello I hope you are doing well.I would like to know do you have online support ? I am a new worker and I want to know if I have same problems or questions with why I can contact .And please tell me know what different between Demo Orders and Batches .Thank you . Sent from Yahoo Mail on Android Show more
No they do not have online help per se. You ha e to go through the app. And click the ? In the top right section of the app. Eventually you will find tabs to press. Pick the right one and eventually you should see a green headset with a mic attached that's the way you communicate. Heads up only chat. And make sure you screenshot your conversation
Why is taking long to cash out.
The help cash out plz help
Through the Instant Cashout option, shoppers can transfer their payments from Instacart to a debit card and immediately access the funds instead of waiting for weekly direct deposits to a bank account. The process may be longer due to some system issues.
How to get credit for a delivery t.
I was shopping at sam went to check out and the card on my phone did not work. Could you tell me what went wrong.could i have credit for this
- by phone at (888) 246-7822 (toll-free number within the United States);
- by email at help@instacart.com;
- via the company's social networks.
How can I get the rest of my order today?I didn’t receive my dustpan kit and I received Clorox toilet bowl cleaners instead of Clorox drop in. I would appreciate it if you would deliver them.
According to Instacart FAQ if you have problems with your order you should quickly report it to Instacart customer support. You’ll get an email confirmation right away for any credits or refunds, and they’ll let you know as soon as any other issues are resolved. You may reach their support team via mobile app or by phone at (888) 246-7822.
Is a tip expected if it’s a pick up at store order?
According to Instacart FAQs a tip is expected. Instacart shoppers are providing a service. They are making your life easier and saving you hours of shopping time.
How do we get InstaCart delivery in our town?We have people that are interested in having grocery delivery but Instacart doesn’t show to be available. What can we do?
- Visit Instacart locations page.
- Enter your ZIP code.
- Click “Get notified when we expand to your area” and sign up for updates.
How do get my money back.
I took a order after 8pm yesterday night, I reach to the store. The store is closed at 8pm.
I want my gas money back.
This is instacart mistake, I don’t want to loose my gas money. Please reimburse my gas money
- open Instacart Shopper app;
- go to Tools;
- tap the hamburger menu in the top left corner of the screen;
- tap Earnings;
- tap Reimbursement Requests;
- tap the button Select Order Delivery and select the order you want to reimburse;
- describe why you need this reimbursement;
- submit your request.
As stated at instacart.com, refunds are processed immediately, but it may take up to 2 weeks to see the funds in your account, depending on your bank.
To get more information about the Instacart reimbursement policy, please contact the Instacart customer care team by phone at (888) 246-7822 or via the support form on the Pissed Consumer website.
Someone has my account I have all my documents please help me I need my account my name is Anwar Gibson
My account was also deactivated today and I sent them a copy of my Driver License and my Credit Card. I'm literally so upset right now. I can't even log into the website to contact them.
I'm not sure why I was deactivated from the start all I ever was trying to do is upload my driver's license I would be happy to be a good delivery driver please give me a chance for I could try to upload my drivers license in the daylight or under light I remember I did upload it at night not sure what happened please let me know thank you warm regards Virgil Zedicher