Most helpful review
New Reviewer

Charged for a Membership I did not authorize

Update by user Feb 07, 2018

In my complaint I said I sent an email to Shopper@***.net and that email is no good. I then tried to send it to Shopper@***.com and that also did not go through.

On the telephone message - there is no .com or .net - so, it is an email that is USELESS. STILL A SCAM!!!...

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59 comments
#2169614

Same thing happened to me, except it was charged to a credit card number that's not mine. I will be reporting this, so an innocent card holder doesn't get stuck with something fraudulent attached to my name.

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ID
#1184538 Review #1184538 is a subjective opinion of poster.
Location
San Francisco, California
Pros
  • Having groceries delivered
Cons
  • Fraudulent charge for membership i did not authorize
  • Poor quality
  • Totally disinterested customer service
Reason of review
NO CUSTOMER SERVICE, Buggy Website, SCAM, UNAUTHORIZED CHAGE ON ACCOUNT
Loss
$149
Preferred solution
Full refund

Fraudulent charges

An Instacart shopper put $450.00 worth of fraudulent items on my Kroger order, and I was charged the money. Each item was listed as a substitution on my final receipt, however, none of these substitutions related to anything on my original order of $197.00, which ended up being almost $700.00 once the shopper completed his thievery.

User's recommendation: DON’T USE THIS SERVICE.

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ID
#4188128 Review #4188128 is a subjective opinion of poster.
Pros
  • Convenience
Cons
  • Easy target for thieves
  • Rip off
  • Scam
Loss
$450
Preferred solution
Full refund

Because Instacart has blocked me claiming I disputed an order and I DID NOT

I have been blocked and Im accused of disputing an order and I did not, customer service refuses to correct this, they keep telling me to provide proof I have closed the dispute but I never had one!!
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ID
#4183859 Review #4183859 is a subjective opinion of poster.
Preferred solution
My account unlocked

I need active my account

Need active my account I can star working need costumer service can someone call me please , my email is irmav41069@***.com
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ID
#4183185 Review #4183185 is a subjective opinion of poster.
Preferred solution
Iam shoppers

To check delivery costs

Nobody answered the phone. If you want a better rating return my call at 541 726-**** Im asking a simple question: If I subscribe to Costcos Eugene, Oregon store what would the minimum cost for delivery to 616 South 71st Street, Springfield, IR 87478 be?

User's recommendation: Don’t bother.

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ID
#4181094 Review #4181094 is a subjective opinion of poster.
Location
Eugene, Oregon

Poor and Unresponsive Customer Service