Unclaimed
Instacart Reviews
2M
CLAIMED LOSSES
3.8K
TOTAL REVIEWS
250K
PAGE VIEWS
38
ISSUES RESOLVED
Instacart Reviews
New Reviewer
Charged for a Membership I did not authorize
Update by user Feb 07, 2018
In my complaint I said I sent an email to Shopper@***.net and that email is no good. I then tried to send it to Shopper@***.com and that also did not go through.
On the telephone message - there is no .com or .net - so, it is an email that is USELESS. STILL A SCAM!!!...
ID
Location
San Francisco, California
Pros
- Having groceries delivered
Cons
- Fraudulent charge for membership i did not authorize
- Poor quality
- Totally disinterested customer service
Reason of review
NO CUSTOMER SERVICE, Buggy Website, SCAM, UNAUTHORIZED CHAGE ON ACCOUNT
Loss
$149
Preferred solution
Full refund
Fraudulent charges
An Instacart shopper put $450.00 worth of fraudulent items on my Kroger order, and I was charged the money. Each item was listed as a substitution on my final receipt, however, none of these substitutions related to anything on my original order of $197.00, which ended up being almost $700.00 once the shopper completed his thievery.
User's recommendation: DON’T USE THIS SERVICE.
ID
Pros
- Convenience
Cons
- Easy target for thieves
- Rip off
- Scam
Loss
$450
Preferred solution
Full refund
Because Instacart has blocked me claiming I disputed an order and I DID NOT
I have been blocked and Im accused of disputing an order and I did not, customer service refuses to correct this, they keep telling me to provide proof I have closed the dispute but I never had one!!
ID
Preferred solution
My account unlocked
I need active my account
Need active my account I can star working need costumer service can someone call me please , my email is irmav41069@***.com
ID
Preferred solution
Iam shoppers
To check delivery costs
Nobody answered the phone. If you want a better rating return my call at 541 726-**** Im asking a simple question: If I subscribe to Costcos Eugene, Oregon store what would the minimum cost for delivery to 616 South 71st Street, Springfield, IR 87478 be?
User's recommendation: Don’t bother.
ID
Location
Eugene, Oregon
Same thing happened to me, except it was charged to a credit card number that's not mine. I will be reporting this, so an innocent card holder doesn't get stuck with something fraudulent attached to my name.