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Angry would NOT send receipt to my bank, knowing they can to take off the merchant hold once my order was cancelled. Spoke a few reps and GABRIELLE or GABRIELA was completely RUDE and should NOT be a supervisor!! I would HIGHLY recommend you listen to her calls...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.0
#1420760
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Instacart - Wasn’t planned

Unsubscribe me already I never signed up
Company wrote 0 public responses to the review from 1 day ago.
#1420684
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Instacart - Shopper never purchases the correct items

Every time I use instacart, which has only been a handful of times, the shopper brings incorrect items and doesn't text me about a substitution. Moreover, these are basic items that they sometimes say they can't find. I will never use them again. Too big of a pain to deal with their incompetency.
Company wrote 0 private or public responses to the review from 1 day ago.
1.0
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#1420242
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Instacart - Super friendly csr

Megan was super friendly & knowledgeable. Unfortunately she was not able to get me back on shift. She did give me many different troubleshooting tips on what to do when app isn’t functioning properly.
Customer made 36 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 08.
#1418663
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Instacart - Deliveries always running late!!!! Had to cancel some.

I am in Palm Harbor Florida. Frequently the Instacart deliveries are running late to a point where the time of delivery is expired and nobody has gotten in touch with me. I had to cancel some deliveries.Not happy.
Company wrote 0 private or public responses to the review from Dec 08.
2.9
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I liked
  • Convenience
  • Delivery
#1418325
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Instacart - Never delivered

My original delivery time was 4-5. I received an email informing me it had been delayed to 6:15-6:30 It’s now 7, no delivery and I have yet to get any response as to what the issue is!!
Company wrote 0 public responses to the review from Dec 07.
1.0
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#1418027
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Instacart - Wont let me log in

It won’t let me log in
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
#1417010
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Instacart - Charged a day early

They charged my credit card a day before they were supposed to and i didn't see my refund on my back account. I found that to be a huge issue. When i called their customer number the person was rude. I will not use them every again.
Company wrote 0 public responses to the review from Dec 05.
1.0
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#1415652
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If you're not happy with the replacement you received you don't even have to speak with anyone. On the app there is a question "Problem" You respond, yes, no. They list your items. You pick the one with the problem. It will then ask, "would you like a refund, credit or...
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Company wrote 0 private or public responses to the review from Dec 04.
#1415471
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Contact Instacart

Mailing Address:
Instacart
50 Beale St. Suite 600 94105
San Francisco, California 94105
United States
Phone:
(888) 246-7822
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Instacart - Current employee

I work part time for Instacart and can tell you the tips people give sick, yet Instacart makes a lot of profit for marking stuff up.
Company wrote 0 public responses to the review from Dec 04.
#1415440
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