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Throughout my 2 years of part-time and occasional full-time shopping as a Full Service Shopper I’ve been severely maltreated. The company changes its payrate whenever they want without giving notice to its “contracted workers”. And I put that in quotes because they...
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#1264845
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I USE TO ORDER FROM THIS CO. EVERY WEEK. NOW I WARN PEOPLE TO STAY AWAY!!!!!!!!! THEY DO WHAT EVER THEY WANT!!!!!! DELIVERY IS NEVER AS IT IS SUPPOSED TO BE!!! THEY SUB PRODUCTS TO WHAT EVER THEY WANT WITHOUT CALLING!!!! THEY EVEN STOP DOING REVIEWS ON THERE DRIVERS...
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1.5
I liked
  • Having groceries delivered
  • Convenience
I didn't like
  • Exchanges not on sale upping prices for different stores
  • Unhappy
#1264808
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Instacart - Stealing food

My shopper stole from my order and service rep did nothing will record deliveries from now on
2.5
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1264648
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Summary: (1) Order will most likely be wrong; (2) Customer Services sucks and they don't care - take your money and run! … I decided to give this a try when BJs Wholesale Club was offering one time free delivery… The two items I needed most, of course, never made it to...
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1.0
I didn't like
  • Customer service sucks
  • Charged me for groceries i did not receive
#1263662
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Instacart - My order was $239. The charged 289 for NO Reason

I should have read this before using these snakes. What a collaso mistake. Got ripped off for $50.00. They had the audacity to ask for a favorable review. DO NOT USE THESE CROOKS.!!!!!!!!!!!!!!!!! Their adjustments are not justified they are fabricated. I am looking at the label and seeing one price but their adjustment is 5 to 10 dollars more. My order was $239 I paid $289 for NO reason!!!!!
#1263376
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I placed an order for about 13 items which several of them could not be found and then I’m waiting for my order only to find out that they canceled my order . Didn’t even have the decency to let me know that my order was canceled I called to find out what was going on...
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1.0
#1262003
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Instacart - App not opening

Not able to open the app in my phone some trust issue is coming.
#1260851
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VERY DISAPPOINTED. Grocery items delivered was for another person. My groceries were misplaced and after being on customer service phone with Thomas to close to an hour, no solution but to re-order and re-deliver my order. That would have been fine, perhaps an apology....
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1.9
#1260561
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Instacart - Rude customers

I got a bad review from a customer when I did everything they asked.
3.5
Details
Billing Practices
Customer service
Product or Service Quality
Value for money
#1259548
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Instacart - Made a mistaken report

Didn't go through. Your system socks
#1259465
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