Horrible on communication for a refund I have been waiting for about 4 Mo this now and they tell you on a daily basis they are escalating and you will receive 24/48hrs been waiting since May 2022!

Horrible communication!!! Waiting for a refund since May tell me daily its escalated and will receive within 24-48 hrs yet I still have never received!
View full review
ID
#3855690 Review #3855690 is a subjective opinion of poster.
Location
The Bronx, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer service sucks

Representative argumentative and refused to help me. She refused to transfer my calls and said there was nothing else she could do for me
View full review
ID
#3847518 Review #3847518 is a subjective opinion of poster.
Location
Hutchinson, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Livid about instacart shopper

She spent my money recklessly. Cost me around 40 to 50 dollars. How dare she. Why is that ok? Kroger refunded 30. Think instacart should take care of rest. Half of order was substituted. Didn't even wait for some approvals. I wasn't given option to disapprove. Her name...
View full review
2 comments
#2232225

Well as the old saying goes, if you want something done right, get off of you )$#@$ , go down there and do it yourself. What a lame complaint from a lame person that no one likes.

View more comments
ID
#3842388 Review #3842388 is a subjective opinion of poster.
Pros
  • Groceries were delivered
Cons
  • Shoppers not qualified to read orders correctly
  • So far everything
Loss
$50
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing Items

On August 6, 2022 I placed an order with Instacart for 4 items from Fresh Market. An order was delivered but not my order. Called Instacart CS. Agent agreed to send the exact order in two hours. Put me on hold for 25 minutes to return with the matter had to be...
View full review
ID
#3830097 Review #3830097 is a subjective opinion of poster.
Location
Alexandria, Virginia
Loss
$84
Preferred solution
Full refund

Multiple holds on my credit card for orders i did not receive