Lets start by saying I have been working for this company for 6 months now. When i started i thought this was genius!
I loved it, it became my life! I was telling everyone about it. I was looking at this for the longterm.They are the worst, its really too much to write but the overall. Ive been cheated out of,pay, bonuses,guareented pay,tips,hours,i can go on and on.
I have my proof! The app is always crashing when it does they blame you with"reliabilities",due to their *** app. I was suppose to go up for a review because it was at 5. I emailed and tried to go thru the proper steps in frustration ( this was a fulltime job), i did not get a response till the next week, lines were always busy due to the crashes and the "happiness team" ,does nothing but lie and cant help you anyway!
So i finally get a email back saying i will not be forgiven for my reliabilities, even though i had recorded phone calls, email through gmail and help center, and screenshots. These issues were due to their app and not my fault. I tried to take it to a so called supervisor on the phone. She was very rude and non helpful.
She said email. So i emailed. This was the rude response i got back.so i went from 50 to 70 hours a week. To having to pick daily hours ( nothing).
The reliabilities have not been takin off. This is because they would have to give me back pay for their mistakes. Nobody calls back nobody responds. Im still waiting on a response from my first complaint in july, when i was cheated out of my guareentee pay.
You never get a live person on the phone that can resolve the issue. I am so done and considering going to file a complaint with labor board and a good lawyer. I have had atleast 5 friends regrettably join this company, i absolutely loved it when i started. Out of the 5.
4 of us have complaints. I have never worked for a company so rude, unproffesional and cheats!
I am dissapointed. I recently signed on to shipt, hoping they care about their customers and they call their independent contractors , EMPLOYEES!