Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

Please have a customer service manager call me.

I had an order. They changed my delivery time 2 times and then cancelled me altogether.

I should have been next in line for an available shopper the next day or even days later.

I should not have been dumped.

I can Not go shopping because I have asthma and can not risk exposure.

I have been trying incessantly to get my order to go through.

I do Not need it right away and I don't mind waiting for an order I KNOW I will receive but it's a Huge problem when I think food is coming and it doesn't.

As a former Manager at COSTCO, I can tell you this is not the kind of customer service we would ever accept.

My cell is 631-457-****.

I look forward to receiving a call.

Thank you. Stay safe and well.

Best~Sherry Jenks

User's recommendation: poor service.

Preferred solution: Deliver product or service ordered.

Instacart Pros: Conveience.

Instacart Cons: Awful, Customer service is awful, Waiting and wondering, Not receiving what i order.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Instacart Reviews

  1. 803 reviews
  2. 243 reviews
  3. 132 reviews
  4. 78 reviews
  5. 93 reviews
Instacart reviews