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1.0

Please have a customer service manager call me.

I had an order. They changed my delivery time 2 times and then cancelled me altogether.

I should have been next in line for an available shopper the next day or even days later.

I should not have been dumped.

I can Not go shopping because I have asthma and can not risk exposure.

I have been trying incessantly to get my order to go through.

I do Not need it right away and I don't mind waiting for an order I KNOW I will receive but it's a Huge problem when I think food is coming and it doesn't.

As a former Manager at COSTCO, I can tell you this is not the kind of customer service we would ever accept.

My cell is 631-457-****.

I look forward to receiving a call.

Thank you. Stay safe and well.

Best~Sherry Jenks

User's recommendation: poor service.

Preferred solution: Deliver product or service ordered.

Instacart Pros: Conveience.

Instacart Cons: Awful, Customer service is awful, Waiting and wondering, Not receiving what i order.

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